Suspending Subscriptions during the Stand Down

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Suspending Subscriptions during the Stand Down

It is going to be a difficult time as we cope with the effects of COVID-19 and the company stand down.

If you wish to suspend your subscription during this time, follow the steps below.

Note that you can suspend your subscription at any time and restart the subscription at any time.

  1. On the RosterSMS website main menu, click on Subscriptions.
  2. Click on View next to each Active subscription and find the subscription you wish suspend.
  3. Go to Actions and click the Suspend option.

To restart the subscription, click the Reactivate button that replaced the Suspend button.

This information is also available in the website FAQ, see https://rostersms.com/faq-items/how-do-i-suspend-restart-my-subscription/