The RosterSMS system determines your fleet automatically by examining your roster. This allows the system to automatically change your rank without any effort from the user.

Follow the instructions at to set up WebCIS to send your roster automatically. Also, use the WebCIS "Send My Roster" to send a one-off update to RosterSMS to update the system immediately.

The RosterSMS system will automatically forward your roster to your email address.

Unfortunately, Qantas can be slow to change your rank within the ARMS system.

If you receive alerts for the wrong fleet/rank AND Qantas have not updated your rank in WebCIS:

  1. Email RosterSMS support with full details of your new rank/fleet (There is now a temporary work-around).